Privacy Policy

1. Introduction

Pilot Roadshow ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with South African law (including the Protection of Personal Information Act, 2013 "POPIA") and international best privacy principles.

By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Identity information: name, contact details, professional qualifications.
• Account information: login credentials, preferences, elective pricing plan selections.
• Transaction information: billing details, invoices, payment confirmations.
• Usage information: website activity, IP address, browser type, cookies.
• Recruitment content: information submitted for posting pilot recruitment roadshows.

3. Purpose of Collection

We process personal information for the following purposes:

• To provide and manage our services.
• To process payments and issue invoices.
• To publish and promote recruitment roadshows.
• To communicate with clients and candidates.
• To comply with legal and regulatory obligations.
• To improve website functionality and user experience.

4. Legal Basis for Processing

We process personal information under the following lawful bases:

• Consent: when you voluntarily provide information.
• Contractual necessity: to fulfill our service agreements.
• Legal obligation: to comply with South African law.
• Legitimate interests: to improve services and protect against misuse.

5. Data Sharing

We do not sell personal information. We may share data only with:

• Service providers assisting with hosting, billing, or communications.
• Regulatory authorities when required by law.
• Candidates, where necessary, to facilitate recruitment roadshows.

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

• Personal information is retained only as long as necessary to fulfill the purposes outlined above or as required by law.
• Transaction records are retained in accordance with South African financial regulations.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

8. International Data Transfers

Where personal information is transferred outside South Africa, we ensure adequate safeguards are in place consistent with POPIA and international best practices (e.g., GDPR adequacy standards, contractual clauses).

9. Your Rights

Under POPIA and international privacy principles, you have the right to:

• Access your personal information.
• Request correction or deletion of inaccurate data.
• Object to processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Regulator (South Africa).

10. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies in your browser settings, but some features may not function properly.

11. Payment Information

Payments must be made strictly within 30 days of invoice date into the nominated banking account displayed on the invoice. Payment details are processed securely and are not stored beyond what is necessary for transaction records.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact: